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MARTY TOP
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Why choose us
Why choose us
UNMATCHED PAWSIONATE QUALITY:
We're passionate about delivering quality products to our customers, offering the highest-quality products made from premium materials and unique designs. Additionally, all of our items are meticulously crafted with an eye for detail, so they are guaranteed to last long.
PERSONALIZATION MADE EASY!
Browse through our collection and pick a design that catches your eye, we make it easy for you to create the most pawfect products. Choose from thousands of copyrighted and hand-drawn clipart illustrations or make your very own, your items would be one of a kind — just like your pets.
OVER 250K HAPPY CUSTOMERS:
We know that it's not just about what looks good but how it feels as well. As a result, we crafted pieces that are sure to make a statement! With over 250k happy customers, we're confident that your shopping experience with us will be excellent!
MARTY TOP
What is included in the package?
What is included in the package?
Comes with a dust bag
Do you guys offer customisation services for your products?
Do you guys offer customisation services for your products?
Yes, we do. Please send your requests to example@domain.com
What I have to do when I need your support?
What I have to do when I need your support?
If you have other questions, please just send it to example@domain.com
Do you guys provide customer support during weekends / holidays?
Do you guys provide customer support during weekends / holidays?
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP
Do you guys offer a refund or exchange?
Do you guys offer a refund or exchange?
You may return most new, unopened items within 30 days of delivery for a full refund
How do I use my discount code?
How do I use my discount code?
In the event that the discount code hasn't already been applied automatically to your order, there should be a "Discount code" box showing up during check-out for you to manually type the code in.
What should I do if I had forgotten to enter my discount code?
What should I do if I had forgotten to enter my discount code?
If you had forgotten to apply a discount code that was offered to you, you can contact our Support team at example@domain.com with the discount code mentioned clearly so that we can dive right in. Our team will respond to you promptly!
Can I use multiple discount codes on a single order?
Can I use multiple discount codes on a single order?
Discount codes don't stack. If you already use the 10% discount, you will not be able to use another coupon at the same time. Only one discount at a time can apply to a single order.
Why have I not received an order confirmation?
Why have I not received an order confirmation?
If an order was placed and processed successfully, you should have received an automated order confirmation via e-mail. Please check your Spam/Junk mailbox again if you do not see any email in your inbox.
If you checked your Spam/Junk mailbox and still did not receive the confirmation e-mail, we recommend you to Contact Us so we may investigate this for you.